In contrast, Slack users need to start a call, with support for between 2 and 15 users (based on the cost). You can also show off your camera feed or share your screen in Discord or Slack, but Slack offers more features in line with its work-based approach, with the ability to remote control another user’s screen among others. Set up the Discord trigger, and make magic happen automatically in Slack. Zapier's automation tools make it easy to connect Discord and Slack. The main differences between Slack vs. Discord are: Slack was designed primarily for work teams and professional communities, whereas discord is often used by groups of friends, hobby communities, and gamers. Slack integrates with lots of apps to help you streamline work, whereas Discord doesn’t offer these functionalities.
Slack And Discord Integration
Two team communication solutions that most people know about are Discord and Slack. While Slack has long been a favorite for business use cases, Discord is more known for providing an optimized voice communication experience that is popular with gamers. Both Slack and Discord can be successfully employed for a variety of use cases, and businesses use both tools regularly to ease team communications.
In this blog post, we take a look at these two solutions, and analyze their strengths and weaknesses, focusing on special features and abilities. This information should make it easier for you to choose between the two, although you should keep in mind the aptness for your particular use case.
Features and Capabilities
Slack and Discord Overview
Both Slack and Discord feature a channel-based system of communication. With Discord, you use one login to access all your servers, while with Slack, you can have multiple workspaces which require separate login credentials. This can be good for keeping work responsibilities categorized and separately arranged. To this end, another Slack feature lacking in Discord is threads. You can directly reply to a message in any channel to create a separate thread. This can keep conversations organized, prevent clutter, and make it easy for you to retrieve and consult old communication.
Slack Voice Calling
When it comes to audio communication, Slack operates similarly to any standard voice calling and conferencing solution. You can initiate a call with any user on a particular channel using the call button. Channel-wide calls are also possible but are only available in the paid tier. You can create a shareable link for channel calls, and a maximum of 15 participants can join.
Discord Voice Calling
With Discord, voice channels are separate from other channels. The voice communication experience is simple, seamless, and intuitive as the voice service runs in the background and remains active. Voice channels can accommodate up to 99 participants at the same time. One interesting feature is “push to talk” which allows the microphone to capture audio only while a button is pressed. It can also operate automatically. Therefore, you have the option of hands-free operation or choosing to be heard only when you want.
Slack and Discord Video Calling
As far as video conferencing is concerned, this is possible on both platforms. On Discord, you can initiate this by starting a group DM and then calling on the video chat feature. In Slack, the process is the same as initiating voice calls. Both platforms offer you the option of screen sharing during calls but Slack provides a markup option that allows you to annotate, highlight, and take notes.
One aspect that is important in most workflows is integration with third-party services. This is where you find a wide range of options with Slack. There is a huge library of almost 1000 native integrations that allow you to bring in connections with popular solutions like Google Drive, Google Docs, Office 365, Trello, Zoom, and more. These native integrations can help bring in important features and functionality according to what you want to accomplish with the platform.
Discord has very few native integrations and most of them are geared towards the gaming community, although you can find helpful integrations like Skype, Reddit, Facebook, Twitter, and Spotify. However, a much wider range of integrations can be brought to the table through the use of a unique feature – Discord bots. Bots are integrations that are developed by the community. Bots can serve a wide variety of functions and can be invited to any server. Apart from bringing more integrations, bots can also moderate communication channels and automate simple, repetitive tasks.
Both Slack and Discord employ modern, minimalistic UIs which are pleasing to the eye and deliver most of their information and settings in a single screen. However, there is a lot more under the hood with Slack and you might have to navigate through a large tree of options to reach specific settings. Also, it is important to remember that Slack has a lot of added functionality. Depending on whether those functions are central to your workflow, you might consider Slack to be more user-friendly.
Discord Wins in Voice Calling
If you are looking for seamless audio communication without hassle, Discord is a clear choice. Since it has been constructed to facilitate easy voice communication, the integrated features can be used to create hands-free or low-intrusion voice communication workflows that can be perfect for certain use cases.
Slack Wins for Business Messaging
If you are looking for a collaborative platform for business messaging, Slack is a better alternative for many. It has robust file sharing options and the presence of channels and threads can keep conversations organized, easy to find, and easy to search. Slack also gives you 1GB of file sharing with no limit on file types while you can only share audio and video with Discord.
Price is one area where Discord is hard to beat. Most of its functionality, including text messaging, audio communication, video calls, and screen sharing, are available entirely free of cost. This means that you can communicate with a very large number of people and teams using Discord without having to pay anything on top of the free plan. They do have a paid tier called Discord Nitro, which brings higher file upload limits and high-definition audio and video chat to the table. For one Discord server, the cost of Nitro is $9.99 monthly or $99.99 for a whole year.
Slack, on the other hand, can be cheap or expensive depending on your requirements. A limited number of features are available free. However, to get access to a comprehensive portfolio of features, you need the standard paid plan that typically costs $6.67 per month for every user. There are several higher tiers of pricing that bring more features, like multiple workspaces and DLP. The larger your team, the more you pay for Slack and its features.
With clear strengths in different areas, Slack and Discord are two very different products which focus on different features. For a business environment, Slack has a lot of dedicated solutions and comes with complete security compliance. Its large number of integrations makes many workflows possible. On the other hand, Discord is hard to beat when it comes to its free functionality and its voice communication features. Keep your requirements in mind and choose wisely.
- Published on April 22, 2021
- Updated on
- Read time 9 minutes
Slack vs. Discord is an interesting battle, both the tools are loved by millions, provide similar services but are used by two very different communities. Discord is the go-to app for gamers all over the world while Slack is a business communication platform.
If you are looking for an efficient communication tool then, Discord and Slack should be your priority. But how can you decide which one is the best for your business? Which one is better? What are the differences?
We know you must have tons of questions and are looking for answers, don’t worry we have got you covered!
In this article, we will explore the differences between both tools to make it easy for you to make a definite choice.
Slack vs. Discord – The Battle Begins!
In the forthcoming paragraphs, we will compare discord slack from different perspectives.
1. Slack Vs Discord For Community
Our first point of discussion is the community the tools serve. Both these tools are similar in a way that both serve the purpose of team communication.
Discord and Slack are team chat apps with which teams can easily interact with one another and organize their conversation for better working.
The main difference between the both lies in their target community. Discord has almost become synonymous with gaming with millions of gamers using the platform for live chat, screen-sharing, etc. Slack, on the other hand, is exclusively used for business communication.
The difference in slack vs discord for the community does not, however, imply that one is better than the other. In fact, Discord has a number of servers which users can join according to their interest. Though the majority of servers cater to e-gaming, several others are created for completely different purposes.
Users can join any community they like. The main aim of discord is to provide uninterrupted, seamless voice chat. Gamers need a smooth, lag-free chat to communicate with their teammates and fortunately, Discord is an ace at that.
In contrast, Slack is designed to be a workspace, its sole purpose is to aid collaboration between teams and help improve internal communications.
So, if you are unable to decide between Slack vs Discord for the community, you can make a smarter decision by identifying the culture of the company, the requirements of the team, the nature of communication, etc.
2. Discord App Vs Slack – Pricing
The second major difference between both apps is the pricing. The difference in pricing puts Slack at a slight disadvantage.
Discord Vs Slack Vs Teams
Slack – Pricing Plans
Slack offers four different pricing plans with a variety of different features. These include:
- Free – $0 per month
- Access to 10,000 of your team’s most recent messages
- 10 integrations with other apps like Google Drive, Office 365, and many more
- 1:1 voice and video calls between teammates
- Standard – $6.67 per month
- The full context of your organization’s message history at your fingertips
- Timely info and actions in one place with unlimited integrations
- Face-to-face communication with group voice and video calls of up to 15 teammates
- Secure collaboration with outside organizations or guests from within Slack
- Plus – $12.50 per month
- Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity
- Compliance requirements met with data exports for all messages
- Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time
- Enterprise grid – Contact team Slack for custom pricing
- Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
- Large scale collaboration and alignment with support for up to 500,000 users
- Streamlined administration with centralized controls and customizable policies
- Tailored support with a designated account and customer success team
Unlike Slack, you can avail of most of these features on Discord without paying a dime. To enjoy Slack’s advanced features, you will have to pay more.
Discord – Pricing Plan
Discord also offers Nitro plans for those who like a little extra.
- Nitro plan – $9.99 per month or $99.99 per year
- Collect or make your custom and animated emojis.
- Use an animated avatar and claim a custom tag.
- Get 2 Server Boosts and 30% off extra Boosts.
- Profile badge shows how long you’ve supported Discord.
- 100MB upload size for high-quality file sharing.
- Hi-res video, screen share and Go Live streaming.
- Nitro Classic – $4.99 per month or $49.99 per year
- Base chat perks without a Server Boost
3. Discord App Vs Slack – User Interface
Both the apps have a similar interface. The conversations are placed on the right side of the screen while the contacts can be seen on the left side of the screen.
Slack’s user interface is more friendly when compared with Discord. As mentioned earlier, Slack caters to workspaces, its user interface, as such, is designed accordingly. Its interface makes it easy to navigate through the app and enjoy its various features.
Users can easily log in and access different channels to communicate with different team members on the server. Besides contacts, users can also see all channels and messages on the left corner of the screen.
Discord, on the other hand, is a bit more complex. There are different menus for direct messages and channels. Moreover, all the channels are displayed on the left, while messages are shown on the right.
Discord’s customization features are more advance when compared with Slack. Slack’s customization feature allows you to change the theme of the sidebar with 8 color choices available. With Discord, on the contrary, you can change the theme of the entire app – light or dark.
Another add-on for Discord is that once you log in, you can access all the servers at once. Slack uses different logins for different workspaces, you can log in to the workspaces and access all the channels in each one of them.
Discord takes a little getting-used-to but once you get familiar with the layout, you can easily find your way through.
4. Discord-Slack Chats
There are different chat setups in both apps. There are three chat setups in Slack:
- Direct messages
- Public conversations
- Private channels
Furthermore, Slack offers threaded conversations with which you can keep your conversations organized. Threads allow you to separate discussions while keeping them in the same channel. With threaded conversations, big teams can reduce clutter in the channel, enhancing productivity. This feature is not available in Discord.
Discord, on the other hand, organizes chat into two channels:
- Direct messages
The only downside of the chat function in Slack is that in the Free plan you can only store 10k messages. There are no such limitations in Discord.
The similarity between both the tools, in terms of chat features, is the built-in search function. With this function, users can quickly filter messages to locate a specific message, username, or file.
5. Video Calls In Discord App Vs Slack
Discord takes the lead when it comes to video communication. The underside of video chat in Slack is that only two people can chat in the Free plan. With paid plans, however, you can add as many as 15 members.
Discord’s video call features are more advanced, on the contrary. You can control certain features of the chat such as noise suspension, echo cancellation, etc. Also, by clicking on a special button you can convert from voice call to video call and chat with up to 25 users, simultaneously.
6. Voice calls in Discord Slack
Voice calls in Slack are more deliberate. You can start a voice call by clicking on the ‘call’ button in direct messages or a channel. An important point to note is that only two participants can voice call in the free plan and 15 participants can join in the paid plans.
Discord takes communication to a whole new level by allowing as many as 5k participants in a voice call.
Discord’s voice channel makes communication even more efficient by where users do not have to set up separate calls, you can directly join a channel and start communicating in real-time. The voice call can be private or public.
Another baggable feature of Discord’s voice call is the ‘push to talk’ feature. With the help of this feature, you can turn on your mic by pushing a specific button, the feature comes in handy when communicating with a large number of users.
All in all, Discord’s voice calls are more innovative since it is geared towards gamers prefer quick and easy real-time communication without any interruptions.
7. Slack Vs. Discord – Third-Party Integrations
To keep your workflow smooth and avoid juggling between various work-related apps, Slack offers more than 800 integrations with third-party apps. Also, you can get notifications from the apps in Slack directly. Browse top Slack add-ons here.
Unfortunately, Discord does not integrate with any other apps. You can, however, integrate your Discord account with various games and your social media networks.
Discord offers 10 native integrations YouTube, Blizzard Entertainment, Twitch, Skype, Steam, Reddit, Facebook, Twitter, Spotify, and Xbox Live, all of which are related to gaming in one way or another.
8. Cross-Platform Availability
Discord can be installed on all desktop and mobile OS platforms. You can also use the web application if you do not want to install the app. It works on:
- Mac OS
Slack, in comparison, works well on:
- Mac OS
- Linux (beta)
- Windows Phone (beta)
9. File Sharing With Slack And Discord
Slack allows you to share files of up to 1GB size. The downside of file sharing is that you cannot keep these files forever since the Free plan limits the file-sharing to 5GB. The limit can extend to 10GB in the paid version of the app.
With Slack’s third-party integrations, you can also share files from Google Drive. Additionally, Slack allows you to share files (PDFs, pictures, videos, etc.) via drag and drop.
Difference Between Slack And Discord
In Discord, however, the size is limited to 8MB, but you can upgrade to 50MB with the Nitro plan.
Both apps provide foolproof security to keep your data safe and secure. Slack, in this aspect, is relatively more reliable. It uses SSO, data encryption, and integrations with top DLP providers to keep your communication secured.
Discord relies on SSO, 2FA, and a client-server architecture that keeps your IP secure to make sure your chat is safe.
Moreover, you cannot access the servers in both apps unless invited by the host.
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11. Customer Support
Both the communication apps offer round-the-clock customer support to optimize the user experience.
Besides the 24/7 help center, you can contact Discord’s team via social media platforms such as Twitter, Reddit, etc., they promptly answer queries. Furthermore, you can go to the help center page to get the latest updates and information about the app.
Similarly, Slack customer support is also quick and thorough. They make sure that issues are resolved promptly. You can also go to Slack’s support page for additional information about the app.
12. File Search In Slack Vs. Discord
Lastly, file search is a feature available in both the apps but since Slack is work-oriented its file search feature is more detailed. You can easily search files uploaded in a channel and also search within a document. When it comes to Slack vs. Discord in file search, Discord lags behind Slack.
Summing Up The Debate
Discord vs. Slack is a tough choice since both are the best of the best when it comes to internal communication.
Discord’s high-quality voice calls and uninterrupted communication make it the top choice of gamers. Slack, in opposition, is the go-to app for businesses.
There are, however, Discord alternatives and Slack alternatives available in the market, which you can use instead of these apps themselves. The best alternative, for example, is nTask.
nTask is, primarily, a project management software but offers a wide variety of communication and collaboration features. With nTask’s comprehensive features, you can enjoy seamless communication with your team members.
By investing in nTask, you not only get access to communicative features but can also take advantage of other features such as project management, task management, meeting management, risk management, time tracking, etc.
- Allows you to comment on tasks, tag members, and share files
- The task management module allows you to create tasks, set priority status for each task, assign tasks to members, and organize tasks accordingly
- With the project management module, you get access to reports, Gantt charts, Kanban boards, etc.
- nTask integrates with Slack so you can convert comments into tasks directly
- Schedule meetings via the meeting management feature
- Create workspaces to monitor the performance of your team members
- Use issue tracking to identify issues and resolve them before they hinder your progress
- Risk management helps in the identification and mitigation of risks
- Powerful search tools to help you filter files, tasks, issues, etc.
- Third-party integrations
- Available on Android and iOS
- Extensive security with two-factor authentication
- Alerts, notification, and reminders to keep you on track
- Basic plan – available for free forever
- Premium plan – $2.99 per user per month
- Business plan – $7.99 per user per month
- Enterprise plan – Custom pricing
Team Communication with Project Management on nTask.
Manage all your tasks, projects, collaboration, resources, and chats in one place. Sign up today!
There you go!
We have given you the most detailed tour of both apps, and even suggested a competent alternative for both. If you have any queries, reach out to us at our support channels or leave a comment below.
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