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IBM has chosen Slack for its company-wide chat communication amongst 350,000 employees instead of Microsoft teams as per a report by Business Insider. The experts look at it as a significant victory for the Slack platform over Microsoft Teams which is currently one of the most used communication tools within organizations

Slack becomes official company-wide Chat Platform for IBM Employees

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Slack Connect with other Schematics users and developers in Slack. This is a public slack channel for customers. If you're looking for help, contact IBM Support. License Information documents. This site contains IBM's License Information (LI) documents, which provide information and any additional terms specific to a Program which applies to certain software announced or released after May, 1999. Slack is a new way to communicate with your team. It’s faster, better organized, and more secure than email. Join Cloud Services @ IBM on Slack.

Based on a report, IBM has been pilot testing Slack for quite some time in its environments. It is now implementing Slack for all the workers across the organization.

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As per CEO of Slack, Stewart Butterfield, “Going the wall to wall in IBM — it’s the maximum scale that there is, so we now know that Slack will work for literally the largest organizations in the world.” It is indeed a massive test for the Slack platform as IBM is using it internally since 2014; however, now the scale has become extensive with rollout to all employees.

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IBM Biggest Customer for Slack

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According to Slack, IBM is one of the biggest customers for the company for years. IBM has been Slack’s largest customer for several years and has expanded its usage of Slack over that time”.

Significant Expansion for Slack

Slack reveals that IBM has more than 300,000 employees for which it had to upscale its deployment so that the chat app can work for every IBM worker. IT is incredibly significant growth where around 165000 employees used Slack in 2019 post the launch of Enterprise Grid service. IBM may be using the paid version of the Slack for the entire workforce, or it may use paid for some employees and free for some.

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Fierce Competitor to Microsoft Teams

There has been stiff competition between Microsoft Teams and Slack in recent years. Microsoft Claimed that Slack does “breadth and depth that’s required to reinvent what it looks like to work together. While Slack said that the company is not affected by Microsoft’s massive reach due to office 365 and took on the company for ripping off its advertisements.

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Microsoft Still Winning the race

Microsoft has prudently left Slack behind in the competition in 2019 when its Teams offering is implemented for more than 20 Million users every day as compared to 12 Million users for Slack.

IBM rollout a High Point for Slack

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Electric paint brush. Microsoft has also started TV promotions for Teams. However, the tech giant IBM choosing Slack over Teams is a high point for Slack.

For companies, it is really important to have the right collaboration tool in place. This is to increase efficiency and simplify everyday processes for the employees. Different companies have different needs around these tools and there is not a single alternative that suits everyone. Something that may have affected that the range of this type of service is quite wide spread right now.

IBM chooses Slack

On February 10, 2020, the online magazine Business Insider published that IBM has now made its choice of collaboration tool. It was the company Slack that was honored to facilitate employees at IBM with their services.

has worked with Slack as a collaboration tool since 2014, though on a smaller scale. But then there were just a number of their engineers using the service. When Slack then released its customization for larger companies, Enterprise Grid, IBM’s usage grew. Something that may have been an influencing factor in choosing to keep Slack as a tool. With this decision, IBM is now one of Slack’s largest customers.


For Slack this is a big win and this shows that they can stand against the big competitors like Microsoft.

Companies want to be able to decide for themselves

At Soluno, we see this as proof that companies want to be able to hand-pick their business applications to make all systems work seamlessly together.

Different companies have different needs, which makes it difficult for an individual service to become the obvious choice for everyone. No one can be the best at everything. Something that we also understand affects Soluno’s type of service. It is important for the cloud communications of the future to be able to let their customers pick the raisin out of the cookie and choose the one that best suits the customer’s needs.

Soluno is constantly working to increase our range in order to meet a broad need from different types of companies. We develop services ourselves, but of course we understand that there is much to be gained from following leading suppliers and integrating with them instead. We already have a broad portfolio of integrations towards over 50 different applications, but we are far from satisfied there. We continue our work going forward and continue to integrate our cloud-based business telephony to create as complete an experience for our customers as possible.